Frequently Asked Questions
Everything you need to know about fueling your lifestyle with MyFitness.
How do you ensure the freshness of your food products?
We maintain a strict cold-chain logistics process and use vacuum-sealed packaging to ensure every item arrives at your doorstep with maximum nutritional value and peak freshness.
Where can I find the nutritional information for your meals?
Every product page features a detailed nutritional label, and a physical copy with macro-nutrient breakdowns is included with every item in your delivery.
What is the standard shipping time for my order?
Orders are typically processed within 24 hours. Depending on your location, standard shipping takes 2-4 business days, while express options are available for overnight delivery.
Do you offer options for specific dietary restrictions?
Yes, our catalog includes filters for gluten-free, vegan, keto, and high-protein requirements to help you find the perfect fit for your fitness goals.
What is your return policy for perishable goods?
Due to the nature of food products, we cannot accept returns. However, if your order arrives damaged or incorrect, please contact our support team within 24 hours for a full refund or replacement.
Are your ingredients organic and non-GMO?
We prioritize sourcing from local, organic farms whenever possible and ensure that 100% of our ingredients are non-GMO and free from artificial preservatives.